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Connecting your keyboard

Most MIDI keyboards should work fine with Melodics in their default setting. If your keyboard isn’t working correctly, or we can’t see it – you might want to try the following.


General

The first thing you can try is to connect your keyboard through a different USB port, or try connecting directly to your computer if you use a hub. If you have another USB cable, you could try using this to see if this is causing the issue.

You might also want to check that your keyboard isn’t currently being used in another audio application or DAW. If you have multiple MIDI devices connected at the same time, try disconnecting these to check if there is a conflict.

Drivers & Firmware

Check that you have the latest drivers and firmware updates installed for your keyboard. Check your keyboard manufacturers website for the latest drivers and updates.

Make sure to restart your computer once installed before reopening Melodics.

MIDI Settings

Check your keyboard is sending MIDI via Channel 1 (you may need to check out your keyboard manual to find out how to do this). Many keyboards will have an editor application that will allow you to change MIDI channels and also apply custom mappings.

To check if your device is actually sending MIDI, you can either download MIDI Monitor (for Mac), or MIDI-OX (windows). Install this, open the application and hit a few keys to see if any notes are being registered - you should also see the MIDI channel here.

If all else fails, it is worth trying resetting your keyboard to its default settings. Google Factory Reset along with the model of your keyboard to find out how to do this.

Hardware Guides:

Roli - Roli Keyboards need to be set up as a “normal keyboard”. There’s an article to explain how to do this here.

Nektar - Some Nektar keyboards have a transpose button which allows the keys to be transposed up or down semitones. If your keyboard is mapped but one or two keys out, try using the transpose button to align the keys with the right notes.

Ableton Push / Push 2 - These controllers are not currently supported for Melodics Keys, but can be used in Melodics Pads. Click the “Choose My Instrument” button in the top left hand corner of the screen to switch instruments.

Used Melodics Pads before?

If you’ve used Melodics Pads before and have a mapping already, you might need to go into settings, hit “revert all mappings” and then either select the on-board mapping provided in the dropdown, or remap this using the “map my controller” feature.



If you are still having trouble connecting your keyboard, get in touch with us and we’ll help 😃

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